Customer Support Center

Mango Bay Internet offers this help center for all of your questions. We offer 24 x 7 technical support for our customers. Specifically, the support options are as follows:

Frequently Asked Questions (FAQ), Technical support information, Email support, Payments, Billing and Use policies can be accessed to the left of this screen.

Select the on-line chat button to the left to engage a live technician during normal business hours and occasionally on nights as weekends. The button will indicate whether or not a live technician is available for chat.

Call our office at 216.335.9255 from 8:30AM to 5:00PM Monday-Friday.

We have an after-hours voicemail/dispatch system that allows you to leave a message for technical support. Select option 2 for technical support, and then select option 9 and you will get our emergency dispatch mailbox. Leave all pertinent information and a technician will be paged. Your call will be returned within 90 minutes.

We offer Premium Support/Consulting contracts that can help your business with network/pc support issues. Please inquire within. If you have a Premium Support Contract, please indicate that to our technicians when calling in.

A Message from the President of Mango Bay Internet-

"Although Mango Bay Internet offers numerous reasons why you should select us as your source for design, hosting and access, the most important reason is excellent service and support."